Summary:

What is usability testing?

What is Usability Testing? How to Evaluate the User Experience | Maze

It evaluates how real users interact with a website or app to assess its intuitiveness and ease of use. By having users complete tasks, teams can identify issues developers might overlook. Analysing success rates and user paths helps refine the product, ensuring it effectively meets user needs and provides a seamless experience.

When should you do usability testing?

You need to carry it out continuously to make sure your product stays relevant and solves your users problems throughout its lifecycle.

1. Before you start designing
2. Once you have a wireframe or prototype
3. Before launching the product
4. At regular intervals after launch

Team Task: Plant Co.

Process:

Finding care advice for the plant

Research Goal:

How do people use the app to check the water levels of the plant?

Problems: Finding the care advice section easily, finding a certain query that they have about their plant quickly.

Scenario:

You have just bought a Plant Co. smart pot. Use the Plant Co. app to find the plant care advice in the app.